Returns and Replacements 
Laboratory Returns

Your satisfaction with your purchase is important to us. If you are not fully satisfied with your purchase or if you feel you have purchased the wrong item please contact us as soon as possible in writing to service@valuescientific.com.au.

Please include the following information

> Your full contact details 
> Your purchase order number 
> Value Scientific transaction reference 
> Catalogue number of the item in question 
> A detailed description of your concern

Product returns have to be confirmed by Value Scientific in writing. A restocking fee of 20% may apply at our discretion. For more detail please refer to our terms and conditions on http://www.valuescientific.com.au/shop/index.php/t-c